Download Q&A
Q1. What is WAV and FLAC file? Which one should I choose?
Q2. How long does it take to download a WAV or FLAC file?
Q3. How do I know the downloaded file is completed?
Q4. Can I download the files again if it is over 24 hours?
Q5. What types of devices can play WAV or FLAC files?
Q1. What is WAV and FLAC file? Which one should I choose?
A: WAV is an uncompressed audio file format standard and it can be used in Windows and Macintosh operating systems.
FLAC is a CD-quality lossless digital-audio format. This format does not lose data like other types of compressed audio files and it takes up less space on your computer than WAV. However, iTunes is not compatible with FLAC without a third party plug-in.
Q2. How long does it take to download a WAV or FLAC file?
A: It takes 1 to 3 minutes based on your ISP.
Q3. How do I know the downloaded file is completed?
A: You can check the file size based on our web site. If the file sizes shown are the same with our web site, the download is successful and completed. Otherwise, your downloaded file may be truncated or incomplete. Within 24 hours, please download the files again based on our instructions in the email.
Q4. Can I download the files again if it is over 24 hours?
A: Can not. Thus, please test and evaluate your download files within 24 hours.
Q5. What types of devices can play WAV or FLAC files?
A: PC, Mac, PC table, iPad, iPod or Mobile phone can play WAV or FLAC files. However, you need to install the program for playing WAV or FLAC files. i.e. Foobar2000, Windows Media Player, iTunes Player or Real Player.
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